Care Coordination – The Care Manager works directly with the Central West CCAC for referral to this program. The Central West CCAC is the singular access point for access to this program. He provides these clients and their families with information about and referral to other community health and social services. He offers supportive counseling to persons in crisis, during periods of illness and loss. He coordinates on-site support services for clients and arranges care plans that are carried out by Personal Support Workers. This program provides services to approximately 40 tenants in the seven Widdicombe buildings.
Personal Support Workers visit tenants in their apartments and assist them with personal care and essential homemaking. In addition to regularly scheduled care-giving, staff are on-site 24-hours a day and can be contacted by tenants, clients or families in the event of a sudden or urgent personal need.
My name is Agnes. I fell and broke my hip 6 months ago. At 93, the hospital social worker said I should move to a nursing home. When I told her I lived in a building with Assisted Living Services funded by the Ministry of Health, she contacted my care coordinator who set-up a plan that enabled me to come home. I’m so happy to be back with my cat and friends, again. I’m so grateful for the services I get here.
My name is Robert. I get help twice a week with a shower, but otherwise I try to manage by myself. Knowing that help is available on-site, 24 hours a day, 7 days a week has really given me the confidence to live alone. Last month I fell out of bed and couldn’t get up. I pushed my emergency response button and a support worker was here in 5 minutes.
